At betpek, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data betpek collects, why we collect it, how we use and protect it, and what rights you have as a betpek user under Philippine law.
betpek takes data privacy seriously. Here is a quick summary of the key commitments we make to every betpek user in the Philippines. The full legal text follows below.
betpek does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the betpek platform, comply with Philippine law, and provide you with a better gaming experience.
All data transmitted between your device and betpek is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your account credentials, payment details, and personal information are encrypted at rest and in transit.
As a betpek user in the Philippines, you are protected by Republic Act No. 10173, the Data Privacy Act of 2012. You have the right to access, correct, delete, and object to the processing of your personal data. betpek honors all data subject rights requests promptly.
betpek uses cookies and similar tracking technologies only for essential platform functionality, security, and analytics. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
betpek shares your data only with trusted service providers necessary to operate the platform — such as payment processors (GCash, PayMaya, banks) and game providers — and with PAGCOR or Philippine law enforcement when legally required. All third parties are bound by strict data protection agreements.
betpek retains your personal data only for as long as necessary to provide services, comply with Philippine legal obligations (including AMLA record-keeping requirements), and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.
Summary: This Privacy Policy ("Policy") describes how betpek ("betpek," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("you," "your") of the betpek platform at betpek.app. This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the betpek platform, you consent to the practices described in this Policy.
betpek is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every betpek user in accordance with Philippine law.
This Policy applies to all personal data collected through the betpek website at betpek.app, the betpek mobile application, customer support channels, and any other betpek service or communication. It applies to all registered betpek users, visitors to the betpek website, and any individual whose personal data betpek processes in connection with its services.
Please read this Policy carefully. If you do not agree with the practices described herein, you should not use the betpek platform. For questions about this Policy, contact betpek's Data Protection Officer at [email protected].
For the purposes of the Data Privacy Act of 2012 (RA 10173), betpek is the Personal Information Controller in respect of the personal data it collects and processes through the betpek platform.
betpek has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy law. You may contact the betpek DPO at any time using the contact details provided in Section 15 of this Policy.
betpek collects the following categories of personal data from users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, selfie/photo | KYC verification, age verification, fraud prevention |
| Contact Data | Philippine mobile number, email address, home address | Account registration, communications, support |
| Financial Data | GCash number, PayMaya number, bank account details, transaction history, deposit/withdrawal records | Payment processing, AMLA compliance, fraud detection |
| Gaming Data | Bet history, game preferences, win/loss records, session duration, wagering patterns | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, device fingerprint | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Analytics, platform improvement, personalization |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
betpek does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with heightened security measures.
betpek collects personal data through the following means:
betpek uses your personal data for the following purposes:
betpek will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Data Privacy Act of 2012 (RA 10173), betpek processes your personal data on the following legal bases:
betpek does not sell your personal data. betpek may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on betpek's behalf are required to enter into data processing agreements that obligate them to protect your data in accordance with RA 10173 and betpek's security standards.
betpek uses cookies and similar tracking technologies on the betpek platform. Cookies are small text files stored on your device that help betpek recognize you, maintain your session, and improve your experience.
betpek uses the following types of cookies:
betpek does not use third-party advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain betpek features.
betpek implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betpek will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with RA 10173.
While betpek takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your betpek account credentials.
betpek retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with Philippine legal obligations, and resolve any disputes. The following general retention periods apply:
When personal data is no longer required, betpek will securely delete or anonymize it in accordance with industry best practices and Philippine data privacy standards.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by betpek:
You have the right to request a copy of the personal data betpek holds about you, along with information about how it is being processed. betpek will respond to access requests within 15 business days.
You have the right to request correction of any inaccurate or incomplete personal data betpek holds about you. You may update basic account information directly through your betpek account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to betpek's legal obligations to retain certain data under AMLA and PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to betpek's overriding legal obligations.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that betpek transmit this data to another service provider where technically feasible.
Where betpek processes your data based on consent (such as for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact betpek's Data Protection Officer at [email protected]. betpek will respond to all data subject rights requests within 15 business days. If you are not satisfied with betpek's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The betpek platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. betpek does not knowingly collect personal data from individuals under the age of 21.
If betpek discovers that personal data has been collected from a person under 21 years of age, betpek will immediately close the associated account, delete the personal data, and — where applicable — report the matter to PAGCOR in accordance with regulatory requirements.
If you believe that betpek may have inadvertently collected data from a minor, please contact betpek immediately at [email protected].
betpek primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game studios.
Where such transfers occur, betpek ensures that appropriate safeguards are in place to protect your personal data in accordance with RA 10173, including contractual clauses that require overseas recipients to apply equivalent data protection standards. betpek will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your consent or implementing appropriate safeguards.
betpek reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, betpek will notify registered users via email or an in-platform notification at least 7 days before the changes take effect, where practicable.
The effective date at the top of this Policy will be updated whenever changes are made. Your continued use of the betpek platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the betpek platform and may request account closure.
The current version of this Privacy Policy is always available at betpek.app/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or betpek's data practices, please contact our Data Protection Officer:
betpek aims to respond to all privacy-related inquiries within 15 business days. If you are not satisfied with betpek's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing RA 10173.
betpek takes all privacy complaints seriously and is committed to resolving them fairly and transparently in accordance with Philippine data privacy law.
Now that you know how betpek protects your data, join thousands of Filipino players who trust betpek for a safe, secure, and fair online gaming experience. Your data stays yours — always.
"Gambling is addictive. Know when to stop." — PAGCOR